Pharmaceutical Care Department of Jam Hospital

The Pharmaceutical Care Department of Jam Hospital is patient safety friendly and a leader in achieving patient satisfaction.

Services provided in this department are offered in three areas: clinical pharmacy, hospital pharmacy, and outpatient pharmacy.

In the area of clinical pharmacy (pharmacotherapy), the following services are provided:

Monitoring, assessment, and management of adverse drug reactions, recording and preventing adverse drug reactions

Monitoring serum levels of specific drugs

Monitoring drug therapy of patients and reviewing all medications taken by the patient

Responding to consultations and providing drug information to other members of the medical team

Patient education to increase adherence to treatment regimens, teaching how to take medications, drug side effects, drug interactions, and more

In the area of hospital pharmacy:

The Pharmaceutical Care Department is responsible for preparing and distributing medications needed for inpatients as well as preparing and distributing medications and providing services to outpatients. To enhance quality and facilitate medication delivery for inpatients, medications are distributed using a unit dose system.

Taking medical history and creating a pharmaceutical record for inpatients (medication reconciliation)

Ensuring the safety, quality, and efficacy of prescribed medications

Providing drug information and education to patients at the time of discharge

Monitoring the distribution and use of medications in the hospital

Participating in the collection and review of adverse drug reaction reports

Participating in the assessment of drug drug, drug food, and drug laboratory test interactions

Collaborating in the hospital drug information center and collecting information for physicians and hospital committees

Participating and providing information regarding drug compatibility and stability to nurses

Collaborating in implementing appropriate quality improvement methods in the delivery of hospital pharmacotherapy services

 

Outpatient Pharmacy of Jam Hospital

In this section, pharmacists, pharmacy technicians, and trained staff do their utmost to provide the best services to outpatients by applying their professional knowledge and skills to enhance quality.

Obtaining necessary information from the patient or reviewing the patient's medical record regarding the patient's condition or special circumstances to ensure the appropriateness of prescribed medications

Advising and educating the patient about alternative or similar medications

Guiding patients on how to take medications, timing and intervals, dosage and duration of treatment, possible unwanted and side effects, whether to continue or stop taking medication if specific symptoms occur, diet during the treatment period, precautions regarding concurrent use of medications, and how to store medications

Ensuring the accuracy of medications dispensed by pharmacy technicians, and the safety and quality of prescribed medications

Communicating and consulting with physicians when necessary